We offer tracked courier shipping throughout New Zealand (1-2 business days North Island, 2-3 business days South Island). No shipping outside of New Zealand.
Lyophilised peptides typically have 24-36 months stability when stored at -20°C, protected from light and moisture. Refer to individual product labels for lot-specific expiry dates. Bacteriostatic water has a 24-month shelf life when stored at room temperature.
Browse our catalogue, select your products, and add them to your cart. Proceed to checkout where you can enter your shipping details and complete your order. All orders are reviewed for compliance within one business hour during standard working hours.
Orders can be modified or cancelled within one hour of placement. After this window, orders enter our fulfilment pipeline and cannot be changed. Contact our support team promptly if you need to make adjustments.
Yes, we offer discounted pricing for academic institutions and bulk orders. Contact our sales team at orders@southernlabs.co.nz with your institutional email and order details for a custom quotation.
Temperature-sensitive items are packed with ice packs in insulated containers. Each shipment includes handling instructions. We recommend prompt retrieval upon delivery.
Every batch undergoes HPLC purity analysis and mass spectrometry verification. Certificates of Analysis (COA) are available on each product page and in our COA library, documenting batch-specific test results.
COAs are available on each product page and in our COA Library. Enter your product lot number to access the full certificate including HPLC chromatogram, MS data, and all QC test results.
All sales are final. If you receive a damaged or defective product, contact us within 48 hours of delivery with photographic documentation, and we will arrange a replacement or credit at our discretion.
Yes, an account is required to place orders. This allows us to verify research use compliance. Registration is free and takes less than two minutes.
You can track your order from your Account Dashboard or using our Order Tracking page. Enter your order number and email address to receive real-time shipping updates.
All products are sold for laboratory and analytical research use only. Not for human or veterinary consumption. Purchasers are responsible for ensuring compliance with all applicable local, regional, and national regulations governing the use of research compounds in their jurisdiction.
Yes! Head over to contact, fill in your details, and what you want specifically, and our team will do our best to get it in stock during our monthly restock.
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